Privacy Policy

Privacy Policy

Last Updated: May 8, 2026

1. Introduction

Welcome to gengolink.com (the "Store"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gengolink.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Place an order on our Site (name, email address, shipping address, phone number, payment information, shipping preferences, order notes)
• Create an account (username, email address, password)
• Subscribe to our newsletter (email address)
• Contact our customer service (name, email, message content)

We also automatically collect certain information when you visit our Site, including:

• IP address, browser type and version, device information
• Pages you visit, time spent on the Site, and browsing history
• Information about your interaction with our Site (e.g., clicks, scrolls)

3. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders (including shipping via 4PX Express and delivery confirmation)
• Communicate with you about your orders, shipping status, and customer service inquiries
• Send you marketing communications (with your consent) about our products and promotions
• Improve our Site, products, and services based on your usage data
• Prevent fraud and ensure the security of our Site
• Comply with legal obligations and resolve disputes

4. Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• Shipping partners (e.g., 4PX Express) to fulfill your orders and provide shipping services
• Payment processors (e.g., PayPal, credit card companies) to process your payment transactions
• Legal authorities if required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our Site uses necessary and non-necessary cookies, as well as similar tracking technologies (e.g., web beacons) to enhance your user experience, analyze Site traffic, personalize content, and remember your preferences. Necessary cookies are essential for the Site to function, while non-necessary cookies can be disabled in your browser settings. You can adjust your browser settings to refuse non-necessary cookies, but this may affect the functionality of certain features of the Site.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your country/region of residence (e.g., EU/EEA, California (CCPA/CPRA), China), you may have the following rights (subject to local legal requirements):

• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request correction of inaccurate or incomplete information
• Right to deletion: Request deletion of your personal information (subject to legal exceptions)
• Right to withdraw consent: Withdraw your consent to our use of your information at any time

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.